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With Great Services Come Great Satisfaction

It is well-known that Urban Maintenance Systems (UMS) had a great long-standing relationship with Western Sydney Parklands Trust (WSPT). WSPT Senior Programs Officer, Mr Kapocius, thank our team for providing great ongoing Landscape and Facilities Maintenance Services to the Parklands. He said: “please pass onto your teams our thanks for their great service to help bring the customer services survey results to a high level”.

We were in cloud nine when Western Sydney Parklands thanked our team for providing great services to maintain the park. This has resulted in a high level of customer satisfaction.

Please view the infographic below for a summary of the key findings.

With Great Services Come Great Satisfaction - UMS Infographic

UMS has been assisting Western Sydney Parklands Trust in Landscape and Facilities Maintenance since 2012 (6 years and counting). The maintenance services we provide to the Parklands include grounds maintenance, waste management, facilities maintenance, sports-turf maintenance and arboriculture services. Our partnership with the Trust goes beyond any regular maintenance services as UMS partakes in the maintenance of popular local events like Food Fest, Zombie Run and Symphony Under the Stars.

WSPT has begun its Improvement Projects based on customer feedback and UMS is excited to be a part of the continuously improvement program.